The Palms Town & Country Club - Resort, Gurgaon ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

B Block, Sushant Lok, Phase 1, Next To Huda City Centre, Gurgaon, India, 122001

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier Club Room

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Executive Suite

Max:

2 persons

48 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Grande Luxury Room

Max:

2 persons

39 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Gurgaon 4.5 km

Airports

Delhi International (DEL) 16.3 km

Train

Huda City Centre600 m

Sikanderpur Rapid Metro 2.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Gym Facilities

“The gym at The Palms is truly excellent! I hate exercising, but thanks to the encouragement from Sunil Sharma, the personal trainer, I found myself enjoying workouts. He focused on technique over weight, and I ended up in the best shape I've been in for 20 years without any injuries. The gym is well-equipped and worthy of a much higher-rated hotel.” view full review

Delicious Culinary Experience

“I had a fantastic dining experience at The Palms! The restaurant offered a great mix of Indian and continental dishes. I especially enjoyed the Indian meals, which were absolutely delicious. The pub-style food was also really good. I felt completely satisfied with the variety, although I believe they could enhance their buffet options even further.” view full review

Spacious and Comfortable Rooms

“The rooms at The Palms are incredibly spacious and comfortably furnished. They felt like a real home away from home! I appreciated the thoughtful design and amenities provided, making my stay very enjoyable. It was perfect for unwinding after a long day.” view full review

Relaxing Pool and Spa Area

“The spa and leisure facilities at The Palms are simply wonderful! The pool area is beautifully designed, creating a serene paradise for relaxation. This little oasis amidst the bustling city offered a perfect environment to unwind and enjoy the surroundings, making it a highlight of my stay.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course
Squash
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu
Children's pool

Spa & Leisure

Seasonal outdoor pool
Spa & wellness centre
Steam room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

B Block, Sushant Lok, Phase 1, Next To Huda City Centre, Gurgaon, India, 122001

Map view

B Block, Sushant Lok, Phase 1, Next To Huda City Centre, Gurgaon, India, 122001

City landmarks

Theatre

Kingdom of Dreams

2.2 km

Park

Leisure Valley Park

2.5 km

Sector 29

Smaaash

880 m

Shopping Area

Galleria Market

1.0 km

Gallery

Devi Art Foundation

840 m

E-Block Opp. Paras Hospital

Sai Ka Angan

2.0 km

Gallery

Epicentre

1.5 km

Sector 44

1.7 km

Mall

Vyapar Kendra

670 m

Unitech Limited

2.0 km

Mall

Airtel 4G wi-fi Gurgaon

1.3 km

2619

Jogging Park

880 m

Leisure Valley Convention Centre

2.5 km

Amusement Park

Oyster's Water Park

1.7 km

Madhram

Urusvati Museum of Folklore

1.9 km

Mall

Gold Souk

1.1 km

NH 8

Star Mall

1.1 km

South City

1.1 km

Amusement Park

Appu Ghar Gurgaon

2.0 km

Gurudwara

1.3 km

One Horizon Center

2.2 km

Management Development Institute

2.2 km

2 Km From Old Tehsil Office

Aliwardi Masjid

1.9 km

New Life Church

1.4 km

Giant Plastic canopy

1.4 km

Raging Bull

1.4 km

MGF Metropolitan Mall

1.4 km

Power Grid Corporation of India Limited

2.4 km

Water Body

1.5 km

Adidas India Marketing Pvt Ltd

2.4 km

Nearby

Sector 29

Smaaash

430 m

Amusement Park

Oyster's Water Park

460 m

Restaurants

The Great Kabab Factory

450 m

Park Plaza Hotel

Mitraao

330 m

Shop 14

Downtown Kitchen & Bar

220 m

Sector Road Plot no - 27 B

The Courtyard Grill

230 m

Plot No - 27 B Sector 27 Main Sector Road B Block

Bar & Lounge

900 m

Ramada Gurgaon Central

The Lobby Lounge

1.1 km

Sector 29'th Thane Road

Lock UP Restaurant

360 m

136 Gf Sushant Lok Phase 1

Thai Pavilion

890 m

Taj City Centre

Downtown Cafe

1.3 km

1st Floor 353 Plot No Pride Park Premier Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

Convenient location

Good dining experience

Uncomfortable nights

Indifferent service

8.2/10

Great

Rooms

7.2

Location

6.9

Service

6.7

Dining

6.8

Emily

United States, June 2024

7.0/10

The hotel is situated in the center of Gurgaon, close to many business landmarks, offering spacious and comfortable rooms but lacking in some amenities that are essential for older guests with breathing issues. The service is helpful overall but may require improved communication to enhance the guest experience. The location is convenient for business travelers but may not be ideal for sightseeing with family. The dining experience could be better with more variety, and the facilities are satisfactory.

Rooms

8.0

The rooms in this hotel are clean and spacious, providing all necessary amenities.

Service

7.0

The service provided by the staff is extremely helpful, although there were instances of miscommunication that could be improved.

Location

6.0

The hotel's location in the center of Gurgaon is convenient for business activities, although it may not be the best choice for those planning to visit Delhi for sightseeing.

Dining

7.0

The dining experience offered fewer varieties than expected, but the quality was satisfactory.

Facilities

7.0

The facilities provided at the hotel meet basic needs and are adequate for a comfortable stay.

Steve

United States, May 2024

7.0/10

The hotel offers warm and spacious rooms that provide a touch of luxury. The cooperative staff ensures a comfortable stay, although some rooms may be noisy and smelly at times. The hotel can be equally cold, which may be challenging for older guests with breathing issues.

Rooms

8.0

The rooms have the warmth and space to make you feel like you're experiencing a luxury stay.

Service

7.0

The staff were very helpful, although there were instances of misbehavior when refusing to pay for linen.

Location

6.0

The hotel is located within a few minutes of most business landmarks but is not the best for sightseeing with family.

Dining

7.0

The dining experience was good, but there were limitations in the food options.

Facilities

7.0

Facilities are decent overall.

Christopher

United States, May 2024

8.0/10

My stay at the hotel was cozy and convenient. The rooms were spacious and tastefully decorated, with a nice working station and a cozy reading nook. However, they could benefit from some updates like new curtains, paint, and carpets. The service was top-notch, with friendly and professional staff going out of their way to assist. The location was pleasant, close to a metro station and only a 25-minute drive from the airport. The dining experience was enjoyable, although the dinner options were a bit limited. The hotel facilities were great, offering everything I needed for a comfortable stay.

Rooms

8.0

The rooms were very spacious and in a relaxed good taste, offering a nice working station and a reading place I enjoyed.

Service

9.0

The service was very friendly and professional, with staff going out of their way to assist. They also offered a discount if you opted for hotel dining.

Location

7.0

The location was nice, with lush green surroundings in Gurgaon. The property had lovely pool areas and multiple restaurants/bars to choose from.

Dining

7.0

The dining experience was really good overall, with a warm and comfortable atmosphere. However, the dinner options were somewhat limited.

Facilities

9.0

The hotel facilities were excellent, offering various amenities and services that catered to my needs during the stay.

United States, April 2024

5.6/10

The hotel's location is convenient, but it lacks heating facilities making it uncomfortable during the night. The rooms need updating with fresh pillows and covers.

Rooms

6.0

The rooms definitely need updating with fresh pillows and covers, and the mattresses were not the most comfortable.

Service

5.0

The service was quite indifferent and at times rude. The staff even sent me friend requests on Facebook, which was unprofessional.

Location

7.0

The hotel is very near to Huda City Centre Metro station, making it easy to connect to the city. However, it's not ideal for sightseeing in Delhi with family.

Dining

7.0

The dining experience was good with a variety of dishes served with care. However, during busy times, it was a nightmare with insufficient food for all guests.

Facilities

5.0

The facilities were average overall, nothing exceptional. The lack of heating facilities was a major drawback during the cold nights.

Convenient location

Uncomfortable nights

John

United States, February 2024

7.4/10

The hotel offers spacious and well-equipped rooms, perfect for those traveling with friends on a budget, despite showing signs of age. The service, although initially hesitant, improved with a courtesy call and friendly attitude. The location, near the Huda City Centre Metro station, is convenient for accessing Delhi and Gurgaon, with dining options and a focus on profit-making. The dining experience, while consistent with good variety, is priced accordingly. Overall, the facilities are satisfactory with minor room check issues.

Rooms

8.0

The rooms are lovely and equipped with all necessary facilities, but they appear a bit old.

Service

7.0

The service improved after a courtesy call, although initial communication was a bit demanding.

Location

8.0

The hotel's location near the Huda City Centre Metro station is convenient for exploring Delhi and Gurgaon, despite a profit-oriented approach.

Dining

7.0

The dining experience offers a good variety although at a slightly higher price point.

Facilities

7.0

The facilities are satisfactory with room for improvement in minor check issues.

Tim

United States, November 2023

6.4/10

My stay at the hotel was a mix of positives and negatives. The rooms fluctuated in temperature, appearing smaller than depicted in photos, and resembled a builder floor design. However, they were available for booking. The service was lacking professionalism at times, with staff under stress and unclarified food pricing. The location was ideal for breakfast but didn't suit sightseeing in Delhi. Dining was good but had limited options. Overall, the facilities left a favorable impression.

Rooms

6.0

The room I stayed in had temperature fluctuations, seemed smaller than expected, and resembled a builder floor design. Despite this, booking was straightforward.

Service

5.0

The service was sometimes unprofessional and staff seemed stressed. One staff member's rudeness on the phone was a negative point, and food pricing was not clearly explained, affecting the overall experience.

Location

7.0

The location was perfect for enjoying breakfast and had good property amenities, but it wasn't convenient for sightseeing in Delhi.

Dining

7.0

The dining experience was good overall, with a warm atmosphere and comfort, but the menu was limited, especially on special occasions like Christmas.

Facilities

7.0

The hotel facilities were generally good despite some shortcomings, with certain positive aspects but room for improvement.

Brad

United States, November 2023

7.2/10

The hotel offers a mix of comfort and convenience, with spacious and clean rooms, helpful staff, and a nice location close to the metro.

Rooms

8.0

My room on the second floor was like a servant quarter, but surprisingly comfortable and clean with plenty of space and a soft bed. I enjoyed watching movies in such a cozy environment.

Service

7.0

The staff proved to be extremely helpful in solving issues, although I had to consider reaching out to them a few times. Their assistance made my stay more pleasant.

Location

8.0

The hotel's location is nice, near a metro station and just 25 minutes from the airport. However, it may not be the best choice for sightseeing in Delhi with family.

Dining

7.0

The dining experience was good, but the buffet menu seemed repetitive with minor changes each day. I enjoyed the overall warmth and comfort provided by the staff and the food quality.

Facilities

6.0

The hotel offers essential facilities, although some services like laundry might not be available. The value for money could be improved.

Marshall

United States, October 2023

6.6/10

The hotel had some drawbacks with small rooms, especially those located on the second floor without an elevator, but the service was satisfactory with helpful staff offering good assistance. The location was convenient, albeit a bit hard to find. The dining experience was enjoyable with a diverse menu on a specific date. Overall, the facilities were adequate.

Rooms

5.0

The room I stayed in on the second floor felt like a servant quarter, and it was quite small.

Service

7.0

The staff, including Rahul Verma, were helpful and provided good suggestions to address any issues I had.

Location

6.0

The hotel's location was convenient, but it was hard to find in Gurgaon.

Dining

8.0

I enjoyed a different menu on February 17, 2021, that was a pleasant change from typical offerings.

Facilities

7.0

The hotel had satisfactory facilities for my needs.

Lee

United States, September 2023

5.6/10

I stayed at this hotel located just next to the garden area where the function was happening. The rooms were nice, spacious with comfortable beds, and the bathroom was clean and functional. However, it felt like they tried to pack too many amenities into a limited space.

Rooms

7.0

The rooms were spacious and comfortable, with a clean and functional bathroom.

Service

6.0

The service was a mix - they did give a courtesy call to apologize for initial treatment but had some issues like finding missing items in the room.

Location

5.0

The hotel is in a bustling area of Gurgaon, where the function was taking place, but it's quite far from the main sights of Delhi and located on a busy road.

Dining

5.0

The dining experience was not up to par, with similar daily options and only a few edible items.

Facilities

6.0

The facilities were functional but seemed crammed with amenities.

Paul

United States, August 2023

8.2/10

The hotel is situated in a charming location near the garden area where events take place. The rooms, part of a colony, were cozy and well-suited for our special anniversary celebration. The service was exceptional, especially for us and the kids, although a minor issue occurred with missing items. The location is convenient, close to the metro station, perfect for both leisure and business travelers. However, finding the hotel in Gurgaon was a bit challenging.

Rooms

8.0

The rooms, constructed in some of the houses of a colony adjoining the main complex, were perfect for our anniversary celebration.

Service

9.0

The service was exceptional, particularly for us and the kids, but there was a slight inconvenience with missing items.

Location

9.0

The location is nice, close to the metro station and only 25 minutes from the airport, ideal for both leisure and business travelers.

Dining

7.0

The dining experience was good, but there were some minor issues on a particular date.