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The Palms Town & Country Club - Resort Gurgaon, Gurgaon

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From86US$ /night
Check-in
24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

B Block, Sushant Lok, Phase 1, Next To Huda City Centre, Gurgaon, India, 122001

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Club King Room
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
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Executive Suite
Max:
2 persons
48 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
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Grand Luxury Room
Max:
2 persons
39 m² 
Bed options:
2 Single beds
Garden view
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Gurgaon 2.8 mi
Airports
Delhi International (DEL) 10.1 mi
Train
Huda City Centre2000 ft
Sikanderpur Rapid Metro 1.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Golf course
  • Squash
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu
  • Children's pool

Spa & Leisure

  • Seasonal outdoor pool
  • Spa & wellness center
  • Steam room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

B Block, Sushant Lok, Phase 1, Next To Huda City Centre, Gurgaon, India, 122001
Map view
B Block, Sushant Lok, Phase 1, Next To Huda City Centre, Gurgaon, India, 122001
Nearby
Sector 29
Smaaash
1500 ft
Amusement Park
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Park Plaza Hotel
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Shop 14
Downtown Kitchen & Bar
800 ft
Sector Road Plot no - 27 B
The Courtyard Grill
800 ft
Plot No - 27 B Sector 27 Main Sector Road B Block
Bar & Lounge
3000 ft
Ramada Gurgaon Central
The Lobby Lounge
3600 ft
Sector 29'th Thane Road
Lock UP Restaurant
1200 ft
136 Gf Sushant Lok Phase 1
Thai Pavilion
3000 ft
Taj City Centre
Downtown Cafe
4400 ft
1st Floor 353 Plot No Pride Park Premier Hotel

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Convenient location
Good dining experience
Uncomfortable nights
Indifferent service
8.2/10
Great
Rooms
7.2
Location
6.9
Service
6.7
Dining
6.8
Guest reviews
8.2/10
based on 10 reviews
7.6
7.6/10 based on 211 reviews
Emily
United States of America, June  2024
7.0/10

The hotel is situated in the center of Gurgaon, close to many business landmarks, offering spacious and comfortable rooms but lacking in some amenities that are essential for older guests with breathing issues. The service is helpful overall but may require improved communication to enhance the guest experience. The location is convenient for business travelers but may not be ideal for sightseeing with family. The dining experience could be better with more variety, and the facilities are satisfactory.

Rooms
8.0
The rooms in this hotel are clean and spacious, providing all necessary amenities.
Service
7.0
The service provided by the staff is extremely helpful, although there were instances of miscommunication that could be improved.
Location
6.0
The hotel's location in the center of Gurgaon is convenient for business activities, although it may not be the best choice for those planning to visit Delhi for sightseeing.
Dining
7.0
The dining experience offered fewer varieties than expected, but the quality was satisfactory.
Facilities
7.0
The facilities provided at the hotel meet basic needs and are adequate for a comfortable stay.
Steve
United States of America, May  2024
7.0/10

The hotel offers warm and spacious rooms that provide a touch of luxury. The cooperative staff ensures a comfortable stay, although some rooms may be noisy and smelly at times. The hotel can be equally cold, which may be challenging for older guests with breathing issues.

Rooms
8.0
The rooms have the warmth and space to make you feel like you're experiencing a luxury stay.
Service
7.0
The staff were very helpful, although there were instances of misbehavior when refusing to pay for linen.
Location
6.0
The hotel is located within a few minutes of most business landmarks but is not the best for sightseeing with family.
Dining
7.0
The dining experience was good, but there were limitations in the food options.
Facilities
7.0
Facilities are decent overall.
Christopher
United States of America, May  2024
8.0/10

My stay at the hotel was cozy and convenient. The rooms were spacious and tastefully decorated, with a nice working station and a cozy reading nook. However, they could benefit from some updates like new curtains, paint, and carpets. The service was top-notch, with friendly and professional staff going out of their way to assist. The location was pleasant, close to a metro station and only a 25-minute drive from the airport. The dining experience was enjoyable, although the dinner options were a bit limited. The hotel facilities were great, offering everything I needed for a comfortable stay.

Rooms
8.0
The rooms were very spacious and in a relaxed good taste, offering a nice working station and a reading place I enjoyed.
Service
9.0
The service was very friendly and professional, with staff going out of their way to assist. They also offered a discount if you opted for hotel dining.
Location
7.0
The location was nice, with lush green surroundings in Gurgaon. The property had lovely pool areas and multiple restaurants/bars to choose from.
Dining
7.0
The dining experience was really good overall, with a warm and comfortable atmosphere. However, the dinner options were somewhat limited.
Facilities
9.0
The hotel facilities were excellent, offering various amenities and services that catered to my needs during the stay.
E.
United States of America, April  2024
5.6/10

The hotel's location is convenient, but it lacks heating facilities making it uncomfortable during the night. The rooms need updating with fresh pillows and covers.

Rooms
6.0
The rooms definitely need updating with fresh pillows and covers, and the mattresses were not the most comfortable.
Service
5.0
The service was quite indifferent and at times rude. The staff even sent me friend requests on Facebook, which was unprofessional.
Location
7.0
The hotel is very near to Huda City Centre Metro station, making it easy to connect to the city. However, it's not ideal for sightseeing in Delhi with family.
Dining
7.0
The dining experience was good with a variety of dishes served with care. However, during busy times, it was a nightmare with insufficient food for all guests.
Facilities
5.0
The facilities were average overall, nothing exceptional. The lack of heating facilities was a major drawback during the cold nights.
Convenient location
Uncomfortable nights
John
United States of America, February  2024
7.4/10

The hotel offers spacious and well-equipped rooms, perfect for those traveling with friends on a budget, despite showing signs of age. The service, although initially hesitant, improved with a courtesy call and friendly attitude. The location, near the Huda City Centre Metro station, is convenient for accessing Delhi and Gurgaon, with dining options and a focus on profit-making. The dining experience, while consistent with good variety, is priced accordingly. Overall, the facilities are satisfactory with minor room check issues.

Rooms
8.0
The rooms are lovely and equipped with all necessary facilities, but they appear a bit old.
Service
7.0
The service improved after a courtesy call, although initial communication was a bit demanding.
Location
8.0
The hotel's location near the Huda City Centre Metro station is convenient for exploring Delhi and Gurgaon, despite a profit-oriented approach.
Dining
7.0
The dining experience offers a good variety although at a slightly higher price point.
Facilities
7.0
The facilities are satisfactory with room for improvement in minor check issues.
Tim
United States of America, November  2023
6.4/10

My stay at the hotel was a mix of positives and negatives. The rooms fluctuated in temperature, appearing smaller than depicted in photos, and resembled a builder floor design. However, they were available for booking. The service was lacking professionalism at times, with staff under stress and unclarified food pricing. The location was ideal for breakfast but didn't suit sightseeing in Delhi. Dining was good but had limited options. Overall, the facilities left a favorable impression.

Rooms
6.0
The room I stayed in had temperature fluctuations, seemed smaller than expected, and resembled a builder floor design. Despite this, booking was straightforward.
Service
5.0
The service was sometimes unprofessional and staff seemed stressed. One staff member's rudeness on the phone was a negative point, and food pricing was not clearly explained, affecting the overall experience.
Location
7.0
The location was perfect for enjoying breakfast and had good property amenities, but it wasn't convenient for sightseeing in Delhi.
Dining
7.0
The dining experience was good overall, with a warm atmosphere and comfort, but the menu was limited, especially on special occasions like Christmas.
Facilities
7.0
The hotel facilities were generally good despite some shortcomings, with certain positive aspects but room for improvement.
Brad
United States of America, November  2023
7.2/10

The hotel offers a mix of comfort and convenience, with spacious and clean rooms, helpful staff, and a nice location close to the metro.

Rooms
8.0
My room on the second floor was like a servant quarter, but surprisingly comfortable and clean with plenty of space and a soft bed. I enjoyed watching movies in such a cozy environment.
Service
7.0
The staff proved to be extremely helpful in solving issues, although I had to consider reaching out to them a few times. Their assistance made my stay more pleasant.
Location
8.0
The hotel's location is nice, near a metro station and just 25 minutes from the airport. However, it may not be the best choice for sightseeing in Delhi with family.
Dining
7.0
The dining experience was good, but the buffet menu seemed repetitive with minor changes each day. I enjoyed the overall warmth and comfort provided by the staff and the food quality.
Facilities
6.0
The hotel offers essential facilities, although some services like laundry might not be available. The value for money could be improved.
Marshall
United States of America, October  2023
6.6/10

The hotel had some drawbacks with small rooms, especially those located on the second floor without an elevator, but the service was satisfactory with helpful staff offering good assistance. The location was convenient, albeit a bit hard to find. The dining experience was enjoyable with a diverse menu on a specific date. Overall, the facilities were adequate.

Rooms
5.0
The room I stayed in on the second floor felt like a servant quarter, and it was quite small.
Service
7.0
The staff, including Rahul Verma, were helpful and provided good suggestions to address any issues I had.
Location
6.0
The hotel's location was convenient, but it was hard to find in Gurgaon.
Dining
8.0
I enjoyed a different menu on February 17, 2021, that was a pleasant change from typical offerings.
Facilities
7.0
The hotel had satisfactory facilities for my needs.
Lee
United States of America, September  2023
5.6/10

I stayed at this hotel located just next to the garden area where the function was happening. The rooms were nice, spacious with comfortable beds, and the bathroom was clean and functional. However, it felt like they tried to pack too many amenities into a limited space.

Rooms
7.0
The rooms were spacious and comfortable, with a clean and functional bathroom.
Service
6.0
The service was a mix - they did give a courtesy call to apologize for initial treatment but had some issues like finding missing items in the room.
Location
5.0
The hotel is in a bustling area of Gurgaon, where the function was taking place, but it's quite far from the main sights of Delhi and located on a busy road.
Dining
5.0
The dining experience was not up to par, with similar daily options and only a few edible items.
Facilities
6.0
The facilities were functional but seemed crammed with amenities.
Paul
United States of America, August  2023
8.2/10

The hotel is situated in a charming location near the garden area where events take place. The rooms, part of a colony, were cozy and well-suited for our special anniversary celebration. The service was exceptional, especially for us and the kids, although a minor issue occurred with missing items. The location is convenient, close to the metro station, perfect for both leisure and business travelers. However, finding the hotel in Gurgaon was a bit challenging.

Rooms
8.0
The rooms, constructed in some of the houses of a colony adjoining the main complex, were perfect for our anniversary celebration.
Service
9.0
The service was exceptional, particularly for us and the kids, but there was a slight inconvenience with missing items.
Location
9.0
The location is nice, close to the metro station and only 25 minutes from the airport, ideal for both leisure and business travelers.
Dining
7.0
The dining experience was good, but there were some minor issues on a particular date.
Facilities
8.0
The facilities provided were satisfactory, enhancing our overall stay experience.
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Rooms and Guests2 Guests, 1 Room